How to Contact Dosh Customer Service [2024]

How to Contact Dosh Customer Service? If you’re a Dosh App user and facing issues or have queries about Dosh, Dosh dedicated support team is here to help. 

Dosh provides customer service primarily through email support, available Monday through Friday from 9:00 am to 5:00 pm CST. Unfortunately, they do not offer phone support at this time. 

If you have inquiries or need assistance regarding your Dosh account, refunds, payments, or charges, you can reach out to them via email. 

Here is everything you need to know about How to Contact Dosh Customer Service. 

See: Dosh App Review.

How to Contact Dosh Customer Service Via Email

Availability: Monday through Friday, 9:00 am CST to 5:00 pm CST.

Email is a convenient way to reach out to Dosh, allowing Dosh Consumer Success agents to provide tailored assistance. 

Dosh aims to respond to all inquiries within 24 hours. Email support enables Dosh to offer detailed responses, helpful links, and even address transaction-related issues promptly.

Steps to Contact Dosh Customer Service via Email:

1. Access the Main Menu: Tap on “Support & Help” located in the main menu. You can find the main menu by tapping the three lines in the top left-hand corner of the Dosh app.

2. Navigate to FAQ: You’ll be directed to the Dosh FAQ page, where you can find additional information. If you still need assistance, tap on “Help” in the top right-hand corner.

3. Select Your Issue: Choose the option that best describes your concern.

4. Fill Out Your Information: Provide the necessary details and submit your query.

See: How Does Dosh Make Money.

How to Easily Submit a Ticket to Dosh Support

In case you need assistance with your Dosh account or app, submitting a ticket to Dosh Support is an easy process. Whether it’s about missing cash back or any other issue, they’ll be able to help you out.

Accessing Ticket Submission

To submit a ticket, follow these simple steps within the Dosh app:

• Open the App Menu: Tap the three bars located in the top left corner of the main screen.
• Navigate to Support & Help: Once in the App Menu, select “Support & Help.”
• Enter Ticket Section: Within the Support & Help page, tap on “Help” in the upper right corner.

Ticket Entry

Upon entering the ticket section, you’ll be prompted to choose the type of ticket you wish to submit. For issues related to missing cash back, select one of the first two options. If your concern is different, scroll down to find the appropriate ticket category.

If your specific issue isn’t listed, don’t worry. Simply choose “Question” or the option closest to your concern, and the Dosh team will assist you accordingly.

Attaching Receipts

For missing cash-back tickets, it’s essential to attach your receipt. Follow these steps to do so:

• Access Attachments: Scroll to the bottom of the ticket entry page and select “Attachments.”
• Choose Attachment Option: Depending on whether you’ve already taken a picture of your receipt, select either “Choose from Camera Roll” or “Take a Photo.”
• Submit Your Ticket: Once all necessary information and attachments are provided, tap “Submit.” A Consumer Success Agent will then review your ticket promptly.

Need Further Assistance?

If you encounter any issues during the process or have questions about missing cash back, don’t hesitate to reach out to the Dosh Support Team directly.

Dosh Social Media Channels

While not a direct customer service channel, Dosh maintains an active presence on social media platforms such as Facebook, Twitter, and LinkedIn. 

You can stay updated on announcements, news, and sometimes even reach out for assistance via these channels.

See: How to Link Credit and Debit Cards With Dosh.

Conclusion

By following these simple steps, you can effectively reach out to the Dosh Customer Service team for any assistance you may require.

Whether it’s a question about your account, a transaction issue, or general inquiries, Dosh is committed to providing the support you need to make your experience effortless and enjoyable.

We hope that this content about How to Contact Dosh Customer Service is very helpful to you!

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